Training

The Skills & Knowledge Your Staff Needs for Your Company's Success.

Our Global Learning Center (GLC) is a complete training resource and management solution. It offers a wide range of interactive, well-structured learning modules that teach skills and concepts clearly and comprehensively — all with round-the-clock, online access. The GLC is flexible and learner-centered, putting the student in control and providing a powerful edge over other learning methods.

Designed to the highest standards, units are engaging to motivate students and make them active participants in their own learning. The GLC's realistic, simulated environment has proven to maximize retention for more effective skills transfer to the job. The GLC offers training in:

End-User Skills — including new word processing, spreadsheet, presentation graphics, project management, database, email, scheduling and contact center skills

Business Skills — over 300 college-level modules, including curricula in Accounting, Business Law and Contracting, Human Resources Management, Organizational Behavior and Project Management.

Professional Development Skills — covers topics such as negotiation, delegation, coaching, managing project teams and problem solving.

Information Technology & Telecommunications — more than 1,500 modules, including Avaya, A+, Java, Oracle, Microsoft XP, Cisco and Linux - many mapping to today's most popular vendor certifications.

Other Proven Training:
On-site or in our offices, Manpower also offers innovative training for:

Contact Center — prepares students to excel in call center or multi-access environments through a range of modules that develop skills in call handling, sales techniques, quality service, communication, building customer relationships and more.

Service Quality — teaches the skills that help employees provide quality service to you, their co-workers and your customers.

Good Manufacturing Practices — to learn practices required by the FDA in industries such as pharmaceuticals, medical devices, cosmetics and food processing.

Testing

The ability to identify skills and verify knowledge sets Manpower apart from our competition. Our innovative assessments are designed to address the common challenges businesses face today: improving productivity while providing higher quality service to customers. Our tests help us send you motivated people with the skills, commitment and aptitude to work in your specific environment. A Manpower Staffing Specialist will work with you to determine which of our tests will help us fill those needs accurately.

Manpower follows the test validation guidelines of the Equal Employment Opportunity Commission and the American Psychological Association when developing or customizing our assessments. That means our tests are job-related, predictive of on-the-job performance, reliable and fair.

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