The Skills & Knowledge Your Staff Needs for Your Company's Success

Our Training and Development Center (TDC) is a complete training resource and management solution. It offers a wide range of interactive, well-structured learning modules that teach skills and concepts clearly and comprehensively — all with round-the-clock, online access. The GLC is flexible and learner-centered, putting the student in control and providing a powerful edge over other learning methods.

Designed to the highest standards, units are engaging to motivate students and make them active participants in their own learning. The GLC's realistic, simulated environment has proven to maximize retention for more effective skills transfer to the job. The GLC offers training in:

End-User Skills — including new word processing, spreadsheet, presentation graphics, project management, database, email, scheduling and contact center skills

Business Skills — over 300 college-level modules, including curricula in Accounting, Business Law and Contracting, Human Resources Management, Organizational Behavior and Project Management

Professional Development Skills — covers topics such as negotiation, delegation, coaching, managing project teams and problem solving

Information Technology & Telecommunications — more than 1,500 modules, including Avaya, A+, Java, Oracle, Microsoft XP, Cisco and Linux - many mapping to today's most popular vendor certifications

 Contact Center — prepares students to excel in call center or multi-access environments through a range of modules that develop skills in call handling, sales techniques, quality service, communication, building customer relationships and more  

Service Quality — teaches the skills that help employees provide quality service to you, their co-workers and your customers

Good Manufacturing Practices — to learn practices required by the FDA in industries such as pharmaceuticals, medical devices, cosmetics and food processing

Need more information?  Call us--we are ready to help you implement a training solution.  Or click here to go to the Training and Development site.

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